Commitment to Customers
The Steinmetz Group is committed to using all reasonable endeavours to conduct its business operations in accordance with the highest ethical standards and Best Practice Principles of the Industry, as spear-headed by the Diamond Trading Company.
The Steinmetz Group is opposed to and does not engage in the condoning, facilitating and supporting of illegal activities and/or money laundering. Accordingly, the Steinmetz Group will only conduct business with companies who, to the best of the Steinmetz Group's knowledge, conduct business legally and whose funds come from lawful sources, and the Group itself does not engage in illicit activities such as money laundering, terrorism financing, bribery, corruption, facilitation payments, smuggling, embezzlement, fraud, racketeering, transfer pricing and tax evasion.
The Steinmetz Group will use its best endeavours to ensure the commitment of its contractors, sub-contractors and associated entities to comply with the company's policies to be able to ensure best endeavours throughout the supply chain, upward and downward. In this regard we are committed to the standards of the Forevermark Programme and the Responsible Jewellery Counciland as such are subject to regular audits to guarantee our compliance.
The Steinmetz Group is committed to combating the scourge of conflict Diamonds, and accordingly has committed itself to comply with the rules and regulations of the Kimberley Process and all the requirements of the World Diamond Council
Our customers can be rest assured that, having guaranteed the ethical provenance of our stones throughout the supply chain, we also disclose all material facts and information about our diamonds, at all times whether or not specifically requested and regardless of the impact on the value of the diamond.